2. INFORMATION WE COLLECT
2.1. Summary of Information We Collect, Where It Comes From, Why We Collect It, and Who We Share It With
We collect certain information to help us operate and provide our Services. If you do not wish to provide us with the following information, please delete your account or send us an email to firstname.lastname@example.org and do not use our Products & Services in any way. Below is a summary of the categories of personal information we collect, where we get it from, why we collect it, and with whom we may share it:
|Category of Personal Information||Source of Information||Purpose for Collection||Categories of Recipients|
|Contact information, such as your full name, email address, phone number, employer name, position, and social media usernames||From you, including when you join the Supporting Youth Family Club, apply for a job or otherwise provide your contact information to us through our Product & Services.||To fulfill your requests for services and information; to improve our website’s functionality; to improve our services; to communicate with you; to provide you with information about products and services that might interest you; and for internal business analysis or other business purposes||Supporting Youth, certain authorized third-party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)|
|Login information, such as password and password reminder questions and answers||From you||To enable you to access the Site||This information is not shared outside of Supporting Youth|
|Information you upload through our Service, including contact lists, files and other materials containing Personal Information.||From you, if you register for an account with us||To improve our website’s functionality; to improve our services; to communicate with you; to provide you with information about products and services that might interest you; and for internal business analysis or other business purposes||Supporting Youth; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)|
|Payment information, such as card type, card issuer, credit or debit card number, expiration date, CVV code, billing address, bank account number, and other bank account details||From you, if you register for an account with us||To complete a transaction or fulfill a service; to check that the right person is using the right card or account; to meet the requirements of the card brands or account issuers; and to make sure we are paid for what you buy||Our card processor stores all credit card information. They conduct the credit card transactions using commercially reasonable security precautions, controls, policies, and procedures, consistent with generally accepted data processing standards in the financial services industry. We only store a record that the transaction took place and the amount you donated in connection with your account information.|
|Information you provide about a third party: if you send someone else a communication from the Site, we may collect information such as that person’s name, telephone number, email, and/or address||From you||To communicate with the person at the address which you have requested||Supporting Youth; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)|
|Legal information, such as contact information, fraud checks or flags raised about your transactions, the payment card you want to use, payment card refusals, suspected crimes, complaints, claims and accidents||From you, the police, crime and fraud prevention agencies, payment card providers, the public, regulators, your and our professional advisors and representatives||To protect you, other customers and our business against criminal activities and risks; to make sure we understand and can meet our legal obligations to you and others and can defend ourselves||Supporting Youth; our service providers who help us with fraud protection and credit risk reduction; law enforcement and other governmental authorities in accordance with applicable law|
|Third party social media information: when you choose to interact with us or log in via social media platforms (such as Facebook, Twitter, and LinkedIn) we may automatically collect information such as your profile picture, contact list, education, work history, events, relationship status, likes, gender, location, URL, biography, or any additional image or information. We may also collect your communications with us through the third party social media platforms.||From you||To authenticate your identity and link your social media profile information to your Supporting Youth account||Supporting Youth; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)|
|Communications with you, such as emails you send us, feedback forms you fill out, and phone calls, chats, or other communications with you (we will inform you at the start of video and phone calls that the call is recorded)||From you||To handle your requests and to contact you when necessary or requested, including responding to your questions and comments and providing customer support|
|Information automatically collected from you when you register with us, including the content of your e- mail messages, your contacts, and entries in any calendars associated with your e-mail account.||From you; from our website or app technology’s interaction with your browser or devices when you choose to connect your e-mail account with our system||To provide our Services; to offer you additional services; to enable us to provide you with our Services; and to fulfill the purpose for which you provide the information|
|Device information, including log files, MAC address, IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type, and device identifiers||From you and from our website or app technology’s interaction with your browser or devices||To improve our Site, services, customer service, and user experience|
|Information automatically collected from your browser, such as your browser type, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site, the amount of time you spend viewing or using the Site, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site||From you and from our website technology’s interaction with your browser or devices and cookies tracking the pages you visit||To improve our Site, services, customer service, and user experience|
DISCLOSURE TO THIRD PARTIES
We do not display your contact information publicly on our site or disclose personally identifiable information to third parties, except for when (1) we have your permission to make the disclosure, (2) the disclosure is necessary for the purpose for which the information was obtained, (3) a third party is assisting us to provide or manage the services or website, or (4) where otherwise stated in this policy. We also may disclose information where permitted by applicable law or when the disclosure is necessary, in our sole discretion, for the establishment or maintenance of legal claims or legal compliance, to satisfy any law, regulation, subpoena or government request, or in connection with litigation.
In the event we are acquired by or merged or consolidated into another entity, or if there is a sale of our assets, your information may be transferred to the entity acquiring us or our assets or the entity that survives the merger or consolidation. You acknowledge and agree that in the foregoing circumstances, your information may be disclosed to such third party.
Additionally, emails we send may contain a bit of code known as a “web beacon.” This code allows us to understand the time and date of when a user has opened an email and when he/she has utilized a link within the email to visit a website. Our web beacons do not collect personally identifiable information and you may disable our web beacons. Please see your email client for more information regarding disabling web beacons.
Like many other web sites, the Company makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information.
You may request us to stop the collection of tracking information at any time by adjusting the settings on your device, or contact us at info@SupportingYouth.com. Please note that disabling these features may render some or all of our Products & Services unavailable.
4. YOUR CHOICES
You may have the opportunity to receive certain communications from us related to our Services. If you provide us with your email address in order to receive communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails.
Please note that certain emails may be necessary to provide you with our Services. You will continue to receive these emails, if appropriate, even if you unsubscribe from our optional communications.
We take precautions, but cannot provide guarantees. We do our best to secure your data through the programming of our services and the use of security measures that we deem appropriate for the type of data provided. However, we cannot completely guarantee that no part of our system or site will ever fail or be compromised. If you ever suspect that our site or services has contributed to your personal information being compromised, please contact us at info@SupportingYouth.com immediately so that we can investigate and try to resolve the matter.
6. Children’s Privacy
7. FOR CALIFORNIA VISITORS ONLY: YOUR CALIFORNIA PRIVACY RIGHTS.
If you are a California resident, the California Consumer Privacy Act provides you with the following rights with respect to your personal information:
- •The right to request to know the categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may email us at info@SupportingYouth.com.
- •The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may email us at info@SupportingYouth.com. You also may designate an authorized agent to make a request for deletion on your behalf on our website on This Link.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may ask for your email address and require additional verification. We also may use a third party verification provider to verify your identity.
The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our Services.
The Company does not and will not sell your personal information.
MINORS UNDER 18 IN CALIFORNIA
Minors under 18 years of age in California may have the Personal Information that they provide to us through the Website deleted by sending an email requesting deletion to info@SupportingYouth.com. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.
CALIFORNIA DO NOT TRACK DISCLOSURE
Some Internet browsers include the ability to transmit “Do Not Track” signals, which is a privacy preference that users can set in some web browsers, allowing users opt out of tracking by websites and online services. Since uniform standards for “Do Not Track” signals have not been adopted, Supporting Youth does not process or respond to “Do Not Track” signals.
8. EXTERNAL LINKS
Our Products and Services may include links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for such privacy policies. Please check the privacy policies applicable to any other website you access via the Website before you submit any personal information to such other website.
9. TRANSFER OF YOUR INFORMATION; PRIVACY SHIELD
Please be informed though that the Company and its controlled subsidiaries do adhere to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union or Switzerland to the United States. Therefore, you can feel free to legally transfer processed personal data to our systems. Shall you have any privacy related complaints or suggestions, please contact us at: info@SupportingYouth.com or at our business address. As a Privacy Shield Framework Participant, we are also subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC) and – owing to our Privacy Shield participation – you may also file a complaint to your local data protection authority or – in rare cases when if we could not resolve you complaint – you can invoke binding arbitration. For more information please visit www.privacyshield.gov
12. CONTACT US
Supporting Youth LLC
189 N. Hwy 89
North Salt Lake, UT 84054